BEFORE YOU BOOK
Your transportation benefit only covers in-network services and providers. It's important to check your plan's coverage requirements before booking transportation.
Trips that do not meet coverage requirements may be canceled. Repeated ineligible bookings can result in lost access to the Passenger Portal.
If you have questions about your transportation benefit, you can reach Member Services using the number on your insurance card. Our scheduling team is also available at (844) 772-6632, Monday - Friday from 8am to 8pm EST.
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